Ophthalmologist/Optometrist Call Answering
Real Remote Reception, Without the Overhead Cost
At Appointment Desk®, every patient call is answered by a real, trained professional—never a bot or generic call center rep. We work directly in your existing EHR or scheduling software, so there’s no disruption to your workflow. From eye exams to surgical consults, we help keep your schedule full, your patients informed, and your front desk supported—all while reducing the cost of in-house staffing.
Real Humans. Reliable Service. Round-the-Clock Support.
Our Triple- R Rule for Optometry Call Management
Live Call Answering
Every call is answered by a live, trained receptionist—no bots, no hold times. Patients get real help fast, and your front desk gets the support it needs.
Scheduling in Your EHR
We book appointments directly in your eye care platform—whether for routine eye exams, diagnostics, or surgical consults. No double entry. No platform-switching.
Patient Info & Chart Setup
We collect key details and prep patient records before their visit—so you have everything you need for accurate diagnostics and treatment planning.
Insurance Verification
We verify both vision and medical coverage in advance, helping patients understand their benefits and reducing billing delays for services like refractions, OCTs, and surgical consults.
No-Show Reduction
We send appointment reminders via text, call, or email—customized to keep patients on track for eye exams, follow-ups, and procedures.
24/7 Bilingual Access
Whether it’s scheduling or pre-op questions, our English/Spanish team is available around the clock—so your patients never feel left in the dark.
Created for All Optometry and Ophthalmology Offices
Our call answering and appointment scheduling services are designed to meet the unique needs of all optical practices, including, but not limited to:
- General Optometry
- Geriatric Optometry
- Lasik and PRK Surgery
- Myopia Control
- Neuro-Optometry
- Ocular Surface Disease
- Pediatric Optometry
- Sports Vision
- Vision Therapy
Earn More and Spend Less
Outsourcing with our optometrist answering service will save on hiring additional staff. We have a cost-effective solution that generates more income while spending less without compromising on quality. Our receptionists will handle your calls and appointments, allowing your in-house staff to focus fully on patient care without distractions or burdens.
Discover more about our Full-Service Medical Appointment Scheduling.
The Most Experience Virtual Receptionist for Eye Doctors.
In addition to seamless integration, 24/7 availability, and bilingual receptionists, our staff is trained to handle various types of patient care calls. Every client contact is handled with care and attention, demonstrating personalized support for each patient. When you choose our virtual receptionists for eye doctors, you’re choosing excellence.
Grow Patient Numbers, Simplify Staff Management
Partner with our answering and appointment scheduling services to never miss a call, attract new patients with 24/7 availability and bilingual receptionists, boost your monthly income, and achieve a higher ROI. Simplify staff management and reduce overhead costs by choosing Appointment Desk®.
Optometrist
Let's Talk. Schedule Your FREE Demo.
Call the Appointment Desk® for a FREE consultation today. Our appointment scheduling for optometrists is reliable, professional, and compassionate; we will support the success of your optometry office.